Privacy Opt-Out Request Form
Privacy Opt-Out & Data Rights Request
Use this form to opt out of marketing, object to profiling or analytics, or exercise any other data protection right described in our Privacy Policy. We aim to respond within 1 business day and complete verified requests within the timelines set out below.
What You Can Request
As a visitor or customer covered by EU data protection law, you can ask us to do any of the following with your personal data:
Opt Out of Marketing
Stop receiving promotional emails or SMS about new products, offers, or campaigns.
Object to Analytics / Profiling
Withdraw consent for analytics cookies or any profiling used to personalise your experience.
Access Your Data
Request a copy of the personal data we hold about you.
Correct Your Data
Ask us to fix inaccurate or incomplete information on file.
Delete Your Data
Request erasure of your personal data, subject to legal retention requirements (e.g. order and tax records).
Restrict Processing
Ask us to pause specific processing activities while a related dispute is resolved.
Data Portability
Receive your data in a structured, commonly-used, machine-readable format.
Withdraw Consent
Withdraw any consent previously given, at any time, without affecting past lawful processing.
These rights are explained in full in our Privacy Policy and Cookie Policy. Some rights (for example, erasure) may be limited where we have a legal obligation to retain certain records, such as invoices for tax purposes.
Tell Us What You'd Like Us to Do
Identity Verification
To protect your data from unauthorised requests, we may ask you to confirm your identity (for example, by replying from the email address on your order) before completing certain requests.
Response Timeline
We respond to all requests within 1 month of verification, as required under EU data protection law. Complex requests may take up to 2 additional months — we'll tell you if that applies.
No Fee, Usually
Most requests are handled free of charge. A reasonable fee may apply only for manifestly unfounded, repetitive, or excessive requests, as permitted by law.
From Submission to Resolution
Request Received
You'll see an on-page confirmation, and our team is notified immediately.
Identity Check
We confirm the request came from the actual account or order holder before making any changes.
Request Actioned
Marketing opt-outs and cookie objections are applied promptly; access, deletion, and portability requests are processed within the statutory timeline.
Confirmation Sent
We email you once your request is complete, including what was changed, deleted, or provided.
Your Right to Lodge a Complaint
If you believe we have not handled your request properly, you have the right to complain to your national data protection authority. We'd appreciate the chance to resolve things directly first — but the choice is always yours.
Belgium
Czech Republic
France
Germany
Hungary
Italy
Croatia
Netherlands
Austria
Portugal
Slovakia
Slovenia
Spain
Provided for transparency and general guidance; not a substitute for independent legal advice.
Reach Our Support Team
You can also send a data rights request directly by email or phone — same handling process and timelines apply.
Last Updated / Effective Date: August 23, 2026 · Carplaylux is operated by Batterijen.net, VAT NL003661115B65, Oosterdiep 19, 3313 TE Dordrecht, The Netherlands.