Privacy Policy
Last Updated: July 30, 2026
1. Introduction
Welcome to CarPlayLux.com.
CarPlayLux.com is operated by Batterijen.net ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, place an order, create an account, or contact us.
By using our website, you agree to the practices described in this Privacy Policy.
2. Who We Are
Business Name: Batterijen.net
Trading Name: CarPlayLux.com
Website: https://carplaylux.com
Email: support@carplaylux.com
Address:
Oosterdiep 19
3313 TE Dordrecht
The Netherlands
3. Information We Collect
We may collect the following information:
Personal Information
-
Full name
-
Billing address
-
Shipping address
-
Email address
-
Telephone number
Order Information
-
Purchased products
-
Order history
-
Payment status
-
Shipping information
-
Return requests
Payment Information
Payments are processed securely by our payment providers.
CarPlayLux does not store your complete credit card or payment details.
Technical Information
When visiting our website we may automatically collect:
-
IP address
-
Browser type
-
Device information
-
Operating system
-
Website usage statistics
-
Cookies
4. How We Use Your Information
We use your personal information to:
-
Process and deliver your orders
-
Provide customer support
-
Send order confirmations and shipping updates
-
Respond to inquiries
-
Improve our website and services
-
Prevent fraud
-
Comply with legal obligations
-
Improve website performance and user experience
If you have given consent, we may also send promotional emails about new products or special offers. You may unsubscribe at any time.
5. Sharing Your Information
We only share personal information when necessary.
This may include:
-
Shopify
-
Payment providers
-
Shipping carriers
-
Suppliers that fulfill your order
-
Fraud prevention services
-
Government authorities when legally required
We never sell your personal information to third parties.
6. International Data Transfers
Some of our service providers operate outside the European Economic Area (EEA).
Where personal information is transferred internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.
7. Cookies
CarPlayLux uses cookies to:
-
Remember your preferences
-
Keep your shopping cart active
-
Improve website performance
-
Measure website traffic
-
Improve customer experience
You can disable cookies through your browser settings. Some website features may no longer function correctly if cookies are disabled.
8. Data Security
We use appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Although we take security seriously, no method of transmission over the internet is completely secure.
9. Data Retention
We keep your personal information only as long as necessary to:
-
Process your orders
-
Comply with legal obligations
-
Resolve disputes
-
Maintain business records
When information is no longer required, it is securely deleted or anonymized.
10. Your Rights
Depending on your location, you may have the right to:
-
Access your personal information
-
Correct inaccurate information
-
Request deletion of your personal data
-
Restrict processing
-
Object to processing
-
Withdraw consent
-
Request data portability
-
Lodge a complaint with your local data protection authority
To exercise your rights, please contact us using the information below.
11. Third-Party Services
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
We encourage you to review their privacy policies before providing personal information.
12. Children's Privacy
Our website is not intended for children under the age of 16.
We do not knowingly collect personal information from children.
If we become aware that such information has been collected, it will be deleted promptly.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated revision date.
14. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Batterijen.net
Trading Name: CarPlayLux.com
Email: support@carplaylux.com
Website: https://carplaylux.com
Address:
Oosterdiep 19
3313 TE Dordrecht
The Netherlands
We aim to respond to all privacy-related requests within a reasonable timeframe and in accordance with applicable privacy legislation.