Dopravné podmienky

Shipping Policy

Last Updated: May 2026

Thank you for shopping with CarPlayLux. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high demand, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email containing tracking information (when available).

2. Shipping Destinations

CarPlayLux ships to most countries worldwide.

If shipping is unavailable to your location, you will be notified during checkout or shortly after placing your order.

3. Estimated Delivery Times

Estimated delivery times vary depending on your location:

Region	Estimated Delivery Time
Netherlands	5–10 Business Days
Europe	5–12 Business Days
United Kingdom	5–12 Business Days
United States	5–12 Business Days
Canada	7–15 Business Days
Australia & New Zealand	7–15 Business Days
Rest of the World	7–20 Business Days

Please note that these delivery times are estimates and not guarantees.

4. Shipping Costs

Shipping costs are calculated at checkout based on:

Delivery destination
Product size and weight
Selected shipping method

Any available free shipping promotions will be clearly displayed on our website.

5. Tracking Information

Most orders include tracking information.

Once your order has been shipped, you will receive an email with a tracking number and instructions on how to monitor your shipment.

Please allow up to 72 hours for tracking information to become active after shipment.

6. Customs Duties and Import Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated.

CarPlayLux is not responsible for delays caused by customs clearance procedures.

7. Delivery Delays

Delivery times may occasionally be affected by factors outside our control, including:

Customs inspections
Weather conditions
Transportation disruptions
High shipping volumes
Local carrier delays

We appreciate your patience if unexpected delays occur.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been shipped, CarPlayLux cannot guarantee successful delivery and may not be able to issue a refund.