Contact
Contact Us
Questions about fitment, an existing order, or one of our CarPlay, Android Auto, or OEM lighting products? Our team responds within 1 business day.
info@carplaylux.com
Best for order numbers, VIN details, and attachments.
Phone
+31 640 242 654
Available during support hours below.
Support Hours
Monday–Friday
09:00–17:00 (GMT+01:00, CET/CEST, Amsterdam)
Response Time
We aim to reply to every enquiry within 1 business day.
We'll Get Back to You Within 1 Business Day
Ordering a Vehicle-Specific Part?
Include your VIN, make, model, and year so we can confirm fitment before your item ships.
Asking About a Return?
Have your order number ready — it speeds up processing under our 14-day return / 7-business-day refund policy.
Prefer Email or Phone?
Use the direct details above the form — same response-time commitment applies.
What to Include for the Fastest Answer
Order Number
Found in your confirmation email, e.g. #CPX10234.
Vehicle Details
Make, model, year, and VIN for any fitment-related question.
Photos, if Relevant
Photos of your current headlights, taillights, or dashboard help us confirm compatibility faster.
Delivery Country
Confirms which country-specific policy terms apply to your order.
Business Identity
| Trading Name | Carplaylux |
| Registered Business | Batterijen.net |
| VAT Number | NL003661115B65 |
| Registered Address | Oosterdiep 19, 3313 TE Dordrecht, The Netherlands |
| info@carplaylux.com | |
| Phone | +31 640 242 654 |
| Support Hours | Monday–Friday, 09:00–17:00 (GMT+01:00, Amsterdam) |
| Ships To | Belgium, Czech Republic, France, Germany, Hungary, Italy, Croatia, Netherlands, Austria, Portugal, Slovakia, Slovenia, Spain |
You Might Find Your Answer Here
Carplaylux is operated by Batterijen.net, VAT NL003661115B65, Oosterdiep 19, 3313 TE Dordrecht, The Netherlands.